Q: Do I have to cover my furniture, does it make a mess?
A: No, as a matter of fact, our motto for the last 25 years is total “No Mess” cleaning.
Q: How long does it take?
A: Depending on the services, most chimney cleans are an hour or less
Q: Do you offer free estimates?
A: We offer free estimates through telephone consultations, but there is a small fee for in-person estimates.
Q: What is your service area?
A: We offer service throughout the tri-state area and beyond
Q: Who will perform the work?
A: On every job possible, owner “Don” will personally perform your work.
Q: How often do I need my chimney cleaned?
A: The Chimney Safety Institute of America (CSIA) recommends inspecting and/or cleaning your chimney at least once a year. Click here to read the FAQ's on this subject from the CSIA website
Q: Do you install wood, coal or pellet stoves, and stove inserts?
A: Yes we sell the stoves and install the liners, chimneys and vents
Note: While the average wood stove shop installs a lightweight stainless steel liner, without insulation, we install a heavyweight liner with insulation which increases draft flow and significantly reduces dangerous creosote.
Q: What type of warranty comes with installation services?
A: Our services come with a 1 year warranty on installation in addition to the manufacturer’s lifetime guarantee on stainless steel liners and most chimneys.
Q: Do you work evenings and/or weekends?
A: We make appointments on evenings and Saturdays when available