FAQ's

 

 

Q: Do I have to cover my furniture, does it make a mess?

A: No, as a matter of fact, our motto for the last 25 years is total “No Mess” cleaning.  

 

Q: How long does it take?

A: Depending on the services, most chimney cleans are an hour or less

 

Q: Do you offer free estimates?

A: We offer free estimates through telephone consultations, but there is a small fee for in-person estimates.

 

Q: What is your service area?

A: We offer service throughout the tri-state area and beyond

 

Q: Who will perform the work?

A: On every job possible, owner “Don” will personally perform your work.

 

Q: How often do I need my chimney cleaned?

A: The Chimney Safety Institute of America (CSIA) recommends inspecting and/or cleaning your chimney at least once a year.  Click here to read the FAQ's on this subject from the CSIA website

 

Q: Do you install wood, coal or pellet stoves, and stove inserts?

A: Yes we sell the stoves and install the liners, chimneys and vents 

Note: While the average wood stove shop installs a lightweight stainless steel liner, without insulation, we install a heavyweight liner with insulation which increases draft flow and significantly reduces dangerous creosote.  

 

Q: What type of warranty comes with installation services?

A: Our services come with a 1 year warranty on installation in addition to the manufacturer’s lifetime guarantee on stainless steel liners and most chimneys.

 

Q: Do you work evenings and/or weekends?

A: We make appointments on evenings and Saturdays when available